Terms & Conditions
New Customers: with your first order you must present us with a copy of your valid resale certificate.
Minimum Order at Trade Show: $150
Minimum Order Web Site: $500.
Oceanic Website: Please be advised that we regularly monitor and clean up our website to ensure proper customer information and tax ID records. Customers who have not purchased within a one year time frame will be moved to an inactive status and be required to re-register to gain access to our website. Thank you.
Please note any order changes from Pickup to Shipping or vice versa will be subject to a $50 repackaging fee. We work to ensure all order notes and requirements are met. Pickup orders must be picked up within a 5 day period.
Minimum Order in Showroom: $1000 by appointment only. Please note any no show appointments will be subject to a $50 fee. All reschedule appointment requests must be made 3 days in advance. We understand if there are emergency situations, but please kindly note we work very hard to create private appointments. Late arrival appointments are subject to rescheduling if no contact has been made with our team.
Shipping Promotion: If you spend over $25,000, we give you free shipping on this order.
Pricing Structure: We’ve worked really hard to create a fair and competitive tier pricing system. So, Please don’t ask for additional discounts. No product mixing allowed for quantity pricing discount.
First Level is W1
Second Level is W2
Third Level for larger quantity is W3
If you are a Distributor contact us.
Please note that if the inventory quantity is not currently available for Tier pricing discount, the price charged will be whatever quantity we have in stock available at the moment of purchase. Please review your invoice for accuracy before finalizing payment.
Payments: For first orders you can pay COD, credit card, or check until a line of credit is established (with references). If you have terms with us, you must pay as scheduled. Failure to do so will accrue a 3% late penalty charge on the balance to be paid monthly. NO CREDIT CARD PAYMENT WILL BE ACCEPTED ON DELINQUENT OPEN BALANCES. Customers are liable for any bank, attorney, or collection fees pertaining to NSF checks or overdue accounts. Credit Cards are processed via Authorize and Capture. Any fees related to rejected charges will be billable to the customers.
Discount: If you pay by check you get 1.5% discount .
Discrepancies: We ship FOB from our Warehouse and follow all guidelines from our shipping carriers. If you have a damaged goods claim less than $100, you must to file it with the Shipping carrier directly.
Returned Goods: Any return request must be inquired about within 5 days of receiving an order and must be approved by Oceanic first. The customer is responsible for cost of return shipping. We will refund the price less a 15% restocking fee.
Our website: www.oceaniclink.com has approximate sizes and weights. We will do our best to ship items that meet the size and weight ordered, but please note stones are rare and we cannot always ship exactly the size/amount ordered!
Custom production item: Any Custom Products Oceanic is asked to develop will be produced if at all possible. But please note that it is the Customer’s responsibility to make sure the item does not already have a copyright or trademark. Any Legal claims that may arise will be the Customer’s responsibility.
All prices are subject to change without notice.
Please note that product colors are pictured as accurately as possible but due to studio lighting, colors may vary.
Thank you for choosing Oceanic Linkways, Inc.
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